What to Expect When Shipping Large Backyard Structures

Ordering a large backyard structure is different from ordering standard household items. Because of their size and weight, structures like greenhouses, pergolas, gazebos, and sheds are typically delivered by freight. Understanding how this process works helps ensure a smoother experience from shipment to setup.

This guide explains what to expect so you can feel prepared and confident before your delivery arrives.

How Freight Shipping Works

Large backyard structures are usually shipped using LTL freight carriers. These carriers specialize in transporting oversized and heavy items safely.

Your order is packaged securely and transported on a pallet. Once it reaches your local freight terminal, the carrier will contact you to schedule a delivery window. Most deliveries are curbside, meaning the shipment is brought to the end of your driveway or another accessible location.

Understanding this process ahead of time helps avoid surprises on delivery day.

Scheduling Your Delivery

After your order ships, the carrier will reach out to schedule a delivery appointment. It is important to be available during the scheduled window to receive the shipment.

If no one is present at delivery, additional fees may apply for rescheduling. Planning ahead ensures a smoother handoff and reduces delays.

Preparing Your Property for Delivery

Before delivery day, take time to prepare your space.

Consider:

• Clear access for large trucks

• Adequate space at the curb or driveway

• A flat area for the pallet

• Room to move components to the installation site

Being prepared makes delivery faster and minimizes the risk of damage.

Inspecting Your Shipment Upon Arrival

When your shipment arrives, inspection is critical.

Before signing the delivery receipt:

• Check the packaging for visible damage

• Confirm the pallet count matches the delivery paperwork

• Note any damage directly on the delivery receipt

If damage is visible, take photos before signing. This documentation is essential for addressing issues quickly if needed.

After Delivery: Unpacking and Storage

Once delivered, unpack the shipment carefully and review the components.

If you are not assembling the structure immediately, store the materials in a dry, protected area. Keeping components properly stored helps preserve their condition until installation.

Avoid discarding packaging until installation is complete.

Understanding Delivery Limitations

Freight delivery typically includes curbside drop off only. This means carriers are not responsible for moving items into backyards, inside homes, or assisting with assembly.

Some deliveries may require additional equipment or multiple people to move components safely. Planning for this in advance helps reduce stress.

What to Do If There Is an Issue

If your shipment arrives damaged or missing items:

• Take photos of the packaging and contents

• Note the issue on the delivery receipt

• Contact customer support promptly

Reporting issues quickly allows for faster resolution and coordination with the carrier.

A Smoother Delivery Experience Starts With Preparation

Freight delivery can feel unfamiliar, but understanding the process makes it manageable and predictable.

When you know what to expect, you can plan accordingly and focus on what matters most. Building a backyard space that enhances how you live at home.

Proper preparation helps protect your investment and ensures the excitement of your new structure carries through from delivery to installation.