Effective Date: December 7, 2025
1. Introduction
These Billing Terms and Conditions ("Terms") govern payment obligations and billing practices between Nescape Backyard ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your").
By placing an order or purchasing products through our website [YOUR WEBSITE URL], you agree to be bound by these Billing Terms, our Terms of Service, and our Privacy Policy.
2. Payment Terms
2.1 Pricing
All prices listed on our website are shown in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change at any time without prior notice.
Prices do not include applicable taxes, shipping fees, duties, or other charges unless explicitly stated at checkout.
2.2 Accepted Payment Methods
We accept the following payment methods:
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Major credit and debit cards (Visa, MasterCard, American Express)
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PayPal
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Shopify Payments
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Apple Pay and Google Pay (where available)
Payment methods may change based on availability.
2.3 Payment Timing
For all one-time purchases, payment is due in full at the time the order is placed unless otherwise specified in writing.
Orders will not be processed or shipped until payment authorization is successfully completed.
3. Invoicing
Invoices or order confirmations are generated at the time of purchase and delivered electronically to the email address provided during checkout.
It is your responsibility to ensure that all billing information, including email address and payment details, is accurate and current.
4. Failed or Declined Payments
If a payment is declined or fails authorization:
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Your order may be delayed, suspended, or canceled
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We may request updated payment information
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Repeated payment failures may result in order cancellation
5. Disputed Charges
If you believe a charge is incorrect, you must contact us before initiating a chargeback.
Disputes must be submitted in writing within 15 days of the charge date and include:
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Order number
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Billing name
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Description of the issue
Billing inquiries should be sent to: support@nescapebackyard.com
We will review and respond to billing disputes in a timely manner.
6. Refunds and Credits
Refunds and credits are issued in accordance with our Return and Refund Policy.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
7. Taxes
You are responsible for all applicable taxes associated with your purchase, including but not limited to sales tax, VAT, or similar governmental charges, unless otherwise stated.
If you are tax-exempt, valid documentation must be provided prior to purchase.
8. Billing Errors
If we identify a billing error:
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Overcharges will be refunded or credited
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Undercharges may be billed to the original payment method
We reserve the right to correct billing errors at any time.
9. Financing, Installments, and Third-Party Payment Plans
If you choose a financing or installment option offered by a third-party provider:
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Your agreement is directly with that provider
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We are not responsible for financing terms, interest rates, or approval decisions
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Refunds will follow the policies of the payment provider
10. Payment Security
All payments are processed securely using industry-standard safeguards.
We use third-party payment processors such as Stripe, PayPal, and Shopify Payments. We do not store full credit card numbers on our servers.
All transactions are encrypted using Secure Socket Layer (SSL) technology.
11. Changes to Billing Terms
We reserve the right to modify these Billing Terms at any time. Updates will be posted on our website and become effective immediately upon posting.
Your continued use of our website or purchase of products after changes constitutes acceptance of the updated Terms.
12. Limitation of Liability
To the fullest extent permitted by law, Nescape Backyard shall not be liable for any indirect, incidental, consequential, or punitive damages related to billing or payment issues.
Our total liability for any billing-related claim shall not exceed the amount paid by you for the specific order giving rise to the claim.
13. Governing Law
These Billing Terms are governed by the laws of the United States and the state in which Nescape Backyard operates, without regard to conflict of law principles.
14. Contact Information
For billing-related questions or concerns, contact us at:
Company Name: Nescape Backyard
Email: support@nescapebackyard.com
Phone: (302) 679-4823
Address:
Nescape Backyard
651 N. Broad Street,
Middletown, DE 19709
United States
Website: www.nescapebackyard.com
15. Entire Agreement
These Billing Terms, together with our Terms of Service and Privacy Policy, constitute the entire agreement regarding billing and payment matters between you and Nescape Backyard.
Acknowledgment
By purchasing products from our website, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.